It seems that there is always a wealth of articles, blogs and comments online about mistakes to avoid when hiring HVAC repair, installation and service companies. It can be harder to find information about what to look for and how to spot a top, professional service provider.
If you are looking for a top HVAC company for emergency repairs, installation or maintenance of your heating, ventilation and air conditioning system, here are some of the most important signs to keep in mind.
Professional Associations and Standings
A key sign of a top HVAC company is a service provider that maintains professional credentials through associations and consistently high standards. Companies with memberships in the BBB as well as Angie’s List are a good place to start. Always look for certified dealers as well as memberships in professional associations.
Companies that are transparent in the services they provide, their company history and the professionals you can expect to see for your repairs, installation and maintenance programs show a genuine concern for the customers.
These companies also provide information on their technicians so you can see their certifications and their areas of expertise. Always choose companies that use professionals with certifications and not just a certified supervisor available by phone.
Educates and Informs
When you are talking to the HVAC company over the phone or talking to the technicians at your house, the emphasis is on giving you the information you need to make the decision.
The best companies don’t try to upsell or scare customers into a purchase or replacement. Instead, they provide information that is realistic and customized to the specifics of the current HVAC system in the home.
Look for companies with a top reputation in the community. This is perhaps the best sign of a quality service provider as it reflects the experience of past customers that are just like you.