What to Look for When Hiring an Air Conditioning Company in Palatine

by | Apr 19, 2021 | Heating and Air Conditioning

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Your home’s AC unit may be one of the most complex systems that you own. You have no idea of how to fix or maintain it yourself. You may not even be

Most of the time, the home heating and cooling system works just fine. When some sort of issue does arise, it pays to find the right professional to work on the system. Here are some tips that will help the homeowner find the best Air Conditioning Company in Palatine, for the job.


Many system manufacturers offer training courses related specifically to the units they produce. While it may seem like a little thing, having a contractor who has been through that training is a plus. Ask if there is anyone on the team who is certified to work on the brand. If so, it makes sense to look a little closer at that particular Air Conditioning Company in Palatine.

Local Reputation

There are so many ways to investigate a service provider today that the homeowner would be remiss in not putting those methods to good use. Start with the traditional approach of asking friends, neighbors, and coworkers what they know about the local air conditioning companies. At least a few of them will have some first-hand information to share.

Add to that information by doing a little investigating online. There are plenty of consumer-oriented websites dedicated to collecting feedback on local companies. With a little digging, it will not be hard to find out what past customers think about the service in terms of reliability, quality of work, and general attitude. Taking the time to read all the comments left by past customers can help the homeowner avoid getting involved with a service that appears to have some recurring issues in terms of the results of their work and their approach to dealing with customers.

First Impressions

Before any decision is made, it pays to call and talk with a representative of each company still under consideration. The goal is to see how that individual presents the company to the general public. When the demeanor is professional, helpful, and the encounter is generally positive, it is worth scheduling a date and time for a service technician to take a look at the unit.

For help with any type of heating or cooling issue, talk with the team at Five Star Heating & Air, Inc today. After that first evaluation, there is a good chance that the customer will never think of calling anyone else again.

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